BDC

SCALED SOLUTIONS

Single-point or multi-franchise group, rural or urban: we tailor each partnership to your unique operations.

MAXIMIZE OUTREACH

The right mix of automation and personal interaction – maximize your phone, email and text message outreach with the perfect blend of both.

RECORDED CONTACT

Every point of contact is recorded, tracked and easily accessible.

SEAMLESS CUSTOMER EXPERIENCE

Your DealerMine coordinators becomes an integral part of your team.  Your customers come to view us as part of your dealership.

PERFORMANCE STANDARDS

We monitor and measure hundreds of the metrics and KPIs daily, including contact volume, call rate, phone system performance, close rates, sales metrics and more.

TURN KEY SOLUTION

We handle recruiting, hiring and training staff, and developing and managing your BDC, so you can focus on what you do best.

MULTILINGUAL

We staff bilingual coordinators to handle English, French and Spanish contact.