Our Solutions

MAINTENANCE RECOMMENDATIONS

The information your service team needs to drive customer pay revenue.

MULTI-CHANNEL COMMUNICATION

Wide range of contact methods, including phone, email, text, ringless voice drop and direct mail while ensuring privacy compliance.

CONTACT AUTOMATION

The right mix of automation and personal interaction – maximize your outreach with the perfect blend of both.

DECLINED SERVICE

Turn declined maintenance, deferred repairs and refusals into service revenue.

BDC-CENTRIC

Turn every contact into a profitable one.  All the information your BDC needs in one customer-centric view.

SERVICE SCHEDULING

Intuitive, easy-to-use service schedule and capacity planner is the perfect blend of appointment scheduling and dispatching.

REPORTING

Over 180 reports, industry comparisons, enterprise reporting and benchmarks – everything you need to know about your service and BDC’s performance.

CUSTOMER STAR RATING

Identify your most loyal and profitable customers to make every contact count.

CAMPAIGNS

Drill deep into customer data and deploy tightly focused campaigns via email, phone, direct mail, text message, ringless voice drop and surveys.

INTERNET LEAD MANAGEMENT

DealerMine consolidates all lead sources into one interface, giving you the flexibility and visibility to manage how you choose.

PORTFOLIO MANAGEMENT

Don’t wait for customers to come to you. DealerMine predictors mine your database for potential sales today.

TRAFFIC LOG & TRACKING

Everything you need to know – a 360° view of your entire sales operation in one click

MULTI-CHANNEL OUTREACH

The right mix of automation and personal interaction – maximize your outreach with the perfect blend of both.

CUSTOMER STAR RATING

Identify your most loyal and profitable customers to make every contact count.

INTERNET LEAD MANAGEMENT

DealerMine consolidates all lead sources into one interface, giving you the flexibility and visibility to manage how you choose.

EQUITY MINING

Move more inventory by targeting customers in an equity position.

WORKSHEET

Worksheets that make sense and are tailored for today’s car buyers.

FOLLOW UP MANAGEMENT

The safety net you need to ensure no customer is forgotten.

SCALED SOLUTIONS

Single-point or multi-franchise group, rural or urban: we tailor each partnership to your unique operations.

MAXIMIZE OUTREACH

The right mix of automation and personal interaction – maximize your phone, email and text message outreach with the perfect blend of both.

RECORDED CONTACT

Every point of contact is recorded, tracked and easily accessible.

SEAMLESS CUSTOMER EXPERIENCE

Your DealerMine coordinators becomes an integral part of your team.  Your customers come to view us as part of your dealership.

PERFORMANCE STANDARDS

We monitor and measure hundreds of the metrics and KPIs daily, including contact volume, call rate, phone system performance, close rates, sales metrics and more.

TURN KEY SOLUTION

We handle recruiting, hiring and training staff, and developing and managing your BDC, so you can focus on what you do best.

MULTILINGUAL

We staff bilingual coordinators to handle English, French and Spanish contact.

DATA YOU CAN TRUST

We manage all our own rates, residuals and rebates.

WORK SHEET

Worksheets that make sense and are tailored for today’s car buyers.

MOBILE

Selling happens everywhere – the full power of desking in your pocket – when you need it.

INNOVATION

Continually refining the perfect way to sell cars.

CONSISTENCY

Autovance makes the buying process the same for every customer; clear, concise, and enjoyable.

INTUITIVE INTERFACE

Intuitive, fast and designed specially for a sales manager.

DATA MINING

Automatically identify buyers who are likely in a position to deal, shortening the buying cycle.

VEHICLE MATCHING

Vehicle matching integrates with DealerMine’s equity-mining tool to find trade-ups to add to your used inventory.

CAMPAIGNS

The flexibility and customization you need to target and market based on equity position.

SERVICE SCHEDULING

Schedule your shop while automatically adjusting for availability.

SEAMLESS INTEGRATION

Seamless DMS and CRM integrations ensure timely appointments.

MAINTENANCE RECOMMENDATIONS

Maximize the profitability of every interaction with customized maintenance services and pricing.

CUSTOMER LOGIN

Give your customers the option to book as they choose, on the fly or with a personal log in.

WEBSITE EMBEDDING

DealerMine’s online scheduling portal provides multiple theme options allowing you to blend seamlessly into your website.

INTUITIVE INTERFACE

Simple and clean, our intuitive interface gives your customers the freedom to schedule service at their convenience.

MULTILINGUAL

Every customer is different, including their language preference.  Online Scheduling offers a range of language options.

DEVICE OPTIMIZED

The simple and clean interface is compatible on any device ensuring ease of use for your customers.

TRANSPORTATION

Fully customizable transportation options integrated with your booking parameters.

CLICK TO CALL

A single click connects you to your customer.

RINGLESS VOICE DROP

Increase outreach and connect with more customers without ever dialing their phone.

CALL RECORDING

Every call is recorded and easily accessible, giving you the insight needed to develop your team.

ANALYTICS

See the big picture and the finer details of call performance.

CALL

EMAIL

TEXT MESSAGING

RINGLESS VOICE DROP

DIRECT MAIL

AUTOMATION

The right mix of automation and personal interaction – maximize your phone, email and text message outreach with the perfect blend of both