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Pragmatic Fixed Ops Growth - Presented by Jordan Duguay

Learn strategies that are driving new growth in Fixed Ops customer growth. Hear dealers discuss their strategy decisions of focusing on new customer acquisition or retention and which approaches are winning. Jordan, along with a few others, will expand on this topic.

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Make the Most of Service Customer's Time - Presented by Jordan Duguay

Relationships can thrive or die in the service drive. This session is designed to show you how to make, maintain, and build customer relationships after the sale, by providing the customer with a seamless service interaction.

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DealerMine: Finding small ways to make a BIG impact

We met up with Robert (Bob) Quirion, President and CEO of DealerMine, to talk about the origins of his CRM software for dealerships, the growth that moved his company into CenterBeam Place, and the essence of DealerMine – keeping people connected.

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‘Beers with Bob’ The Sock Giveaway Edition

This week we are proud to announce the launch of our NEW WEB SERIES, Beers with Bob, starring our CEO, Bob Quirion. In each episode, Bob talks automotive industry while enjoying a cold beer and as an added bonus...he gives away free stuff! In this week’s episode, Bob discusses NADA100 and...

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Beyond Boundaries - Positive Purchase Experience with the help of CRM.

By now, it is established that CRM can do great work for the car dealer who knows how to take advantage of it. But CRM can also go a long way to keeping the customer happy, by creating a positive purchase experience. By personalizing the customer experience, whenever the dealer interacts with that customer, it becomes a more rewarding interaction. “Expectations...

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NADA 2017 - DealerMine CRM

DealerMine will be showcasing their Service CRM, Sales CRM and BDC products at NADA 2017. January 27 - 29, 2017 meet the DealerMine team at booth #3767 in New Orleans.

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Top 7 CRMs for the Auto Industry

A powerful CRM (Customer Relationship Manager) is a great tool for any business that values Internet leads. Managing a segmented list of subscribers is essential to following up with leads in a timely manner, providing them with the service they are seeking, and convincing them that your brand is trustworthy.

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Make Your BDC Boom

Dealers learn tips and strategies for optimizing their BDCs.  Which BDC setup is best suited for your location - Single point, centralized, or outsourced?

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Master the Twitterverse with DealerMine Social

DealerMine wants to help dealers get in on the conversation on Twitter. Those conversations, or tweets, often contain important and profitable tidbits of information such as the fact the sender is looking for a car or that their car needs servicing.

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The Big Company that Likes to Act Small - DealerMine Inc.

Fixed operations can account for 40% of a car dealership’s gross profit. While vehicle sales may drive that first customer interaction with the dealership, Service is the key to future sales and retention which significantly impacts the dealerships future gross profits. DealerMine Inc.

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